hey buddy Customer Service - JJ Head Scarves
FREE 3-DAY SHIPPING ON ORDERS OVER $100

Customer Service

CONTACT US

Hello, and thank you for stopping by, if you’re checking the status of a pending order, please include your order number and the email address entered during check out.

Email: orders@jemimajackman.com

 

About

Welcome to jemima JACKMAN® pre-tied head scarves, reversible headbands and vibrant prints. Boho inspired hair accessories, designed with comfort in mind for an easy approach to style, everyday, anywhere in the world!
Check out our behind the scenes at jemima JACKMAN® on our FACEBOOK page.

follow us on TWITTER

or

INSTAGRAM/@jemimajackman

 

USA Shipping

MOST PURCHASES ARE SHIPPED SAME DAY IF ORDER IS RECEIVED BY 4PM.

We ship with USPS, priority with delivery confirmation. Your delivery confirmation code will be emailed when item/s are shipped.

All items under “Free Shipping” will be shipped via USPS Priority mail.All shipping cost are actual cost given by USPS, there is no charge for packaging and handling.

We offer FLAT RATE shipping within the USA

STANDARD SHIPPING

Priority  – 2-4 business days – $6

If your order hasn’t arrived within the delivery time given above, Contact us here at: contact@jemimajackman.com for the tracking number, which you can present to your local post office to track your package.

 

International Shipping

MOST PURCHASES ARE SHIPPED SAME DAY IF RECEIVED BY 3PM.

JEMIMA JACKMAN ships from the US with USPS postal service, all shipping cost are actual cost given by USPS. There is no charge for packaging and handling.

STANDARD SHIPPING TO CANADA

USPS First Class International – $12USD

STANDARD INTERNATIONAL SHIPPING (outside of the U.S. and Canada)

USPS First Class International – $15USD

Orders shipped via USPS First Class International usually take between 6 – 14 business days to arrive.

Once shipped, most orders arrive within times given above. However, some orders shipped overseas may take up to one month to arrive due to circumstances beyond our control (i.e. customs, holidays, adverse weather conditions, etc.) In the rare cases when that happens, thank you for being patient with delivery.

 

Tracking

Tracking status will be updated once the package has arrived in it’s destination country.

 

Online Orders

Fast & convenient, our website allows you to point, click, purchase, track your order and access your order history.  We ask that you review your order carefully before submission.

 

Payment Methods

We accepts the following credit cards: American Express, Discover, Visa and MasterCard and Paypal.

 

Order Confirmation

You will receive an email confirmation when your order has been received. In addition, an email will be sent when your order has shipped and will include the USPS tracking number for your package.

 

Order Status

If you placed your order through a password protected online account, you may check the status of your order by signing into your account or email us at contact@jemimajackman.com.

 

Return and Exchanges

If for any reason, you are not completely satisfied with your purchase–you may return it for a full refund less shipping charges. Item must be stored in a SMOKE and PET-FREE environment and returned in NEW UNUSED CONDITION within 7 days of receipt, to qualify for refund.

 

Contact

Contact us with any questions: hello@jemimajackman.com